IMPORTANT NOTE: 

With the worldwide outbreak of COVID-19, and the constant introduction of new laws to limit the spread of the virus, that are being introduced by the Australian Government, we are noting delays in delivery times, in both the receipt of products from our suppliers, and also with the delivery of customer orders to their address. International orders have been greatly impacted, due to the complete reduction in international flights between countries, to transport cargo, which has meant that international orders have taken several weeks to be delivered to our customers. Please keep this in mind if you are ordering from outside of Australia. Orders within Australia, we have noted delays of around 1 to 7 business days. We will continue adhering to our standard procedure of processing customer orders, and endeavor to provide our customers with their orders as efficiently as possible, however, please be aware that your order will likely be delayed by a couple of days to our stated shipping delivery times. Please feel free to check the status of your order, by using the tracking number we issue you upon completion of processing your order. We apologize for any inconvenience, however it is unfortunately a situation beyond our control. At this stage, all the warehouses of our suppliers are still fully operational, and the issuing of products to us continues as normal. We will continue to communicate with you if there are any further known delays or issues that effect our business, arising from the COVID-19 outbreak. 

Australian Policy

All Customer orders over $100 AUD, with a mailing address within Australia, are entitled to free shipping

Australian Shipping Information

All orders are sent via Australia Post, for your protection during business days – Monday to Friday. We do not send any parcels on weekends or public holidays. You can select between Standard or Express postage, and all of our parcels are trackable, for your convenience.

Australian Delivery Estimates

Standard Shipping: $12.95 (7 to 14 Business Days)
Express Shipping: $15.95 (5 to 9 Business Days)

Please note that all time frames are estimates only, provided by the relevant mailing service.

Express Post orders to urban areas will normally receive their order within 1 to 2 business days after we provide to the courier, however clients living in rural areas will receive their order likely within 3 to 4 business days, after we provide to the courier.

 

New Zealand Policy

All customer orders over $150 AUD, with a mailing address within New Zealand, are entitled to free shipping

New Zealand Shipping Information

All orders are sent via Australia Post, for your protection during business days – Monday to Friday. We do not send any parcels on weekends or public holidays. You can select between Standard or Express postage, and all of our parcels are trackable, for your convenience.

New Zealand Delivery Estimates

Standard Shipping: $14.95 (10 to 21 Business Days)
Express Shipping: $19.95 (7 to 10 Business Days)

Please note that all time frames are estimates only, provided by the relevant mailing service.

Express Post orders to urban areas will normally receive their order within 1 to 2 business days after we provide to the courier, however clients living in rural areas will receive their order likely within 3 to 4 business days, after we provide to the courier.

 

 

 

 

 

International Policy

All international customer orders over $250 AUD are entitled to free shipping

Overseas Shipping Information

All orders are sent via a variety of couriers linked through Shippit, or through Australia Post, for your protection during business days – Monday to Friday. We do not send any parcels on weekends or public holidays. Standard postage is our only available option for international customers, however all of our parcels are trackable, for your convenience.

Overseas Delivery Estimates

Standard Shipping: $21.95 (10 to 21 Business Days)

Registered Shipping: $27.95 (10 to 21 Business Days)

Please note that all time frames are estimates only, provided by the relevant mailing service.

 

IMPORTANTThe packaging for all orders have stringent checks conducted prior to being sent, and always leave our possession without defect or evidence of tampering. Per our terms and conditions, we do not accept responsibility or liability for any tampering or damage to the packaging or the products contained inside, once it leaves our possession. We DO NOT accept returns for such occurrences. Our shipping prices are subject to change without notice.